eCall

In 2009 alone, around 34.500 people were killed in road accidents across Europe. This number doesn’t include severely injured people who carry the consequences for the rest of their lives.

Bringing emergency services rapidly to motorists involved in a collision increases the chances of survival and diminishes the severity of the injuries. According to the European Commission studies, implementing an eCall service in cars will save ± 2.500 lives in Europe annually and reduce the severity of injuries considerably in 15% of cases.

ARC Europe is in a unique position to handle localized emergency calls (eCall) across most of the European territories.

ARC Europe also the ARC Telematics Platform can accept any type of eCall data from telematics devices and make it available to all of its clubs or service providers across Europe.

The processes in place with ARC Europe ensure that the person in need will always be assisted in his/her own language and that the local rescue services will be alarmed by trusted local providers. Our “local knowledge” philosophy allows deploying local rescue services as fast as possible.

In some cases the ARC Europe clubs are even part of the local public rescue chain: ADAC in Germany, ANWB in The Netherlands, ÖAMTC in Austria ...

Furthermore, if the in-car unit allows for these functionalities, an extensive eCall accident report can be produced including accelerometer data analysis, speed and magnitude of the forces of the accident, etc.